Residential Services Officer

If you are a relational person committed to community building, we have a fantastic part-time opportunity for you at Morling Residential College. As Residential Services Officer, located next to Macquarie University in Sydney, you’ll be part of a caring and versatile team committed to providing a safe, supportive, and vibrant living environment for university students.

This opportunity is ideal for someone who thrives in a dynamic, people-focused role, and is available to work over 3-4 days, 16 hours/week including evening work.

Benefits:

• Flexible working arrangements (by negotiation).
• 3 days extra leave over the Christmas to New Year office closure.
• Free access to support through our Employee Assistance Program.
• A positive and inclusive team culture.

As Residential Services Officer, you will:

• Respond to enquiries, bookings, front-desk duties, and ensure a positive visitor experience.
• Assist with MRC events, support meals, and coffee mornings.
• Assist with guest enquiries, bookings, payments, housekeeping, and facility care.
• Contribute to newsletters, digital and print materials, and website and social media content.
• Build relationships with residents, provide basic first aid, and help identify wellbeing concerns.

Essential Attributes:

• Experience/skills in administration and customer service, hospitality or events role.
• Current First Aid and Mental Health First Aid Certification (or working towards).
• Strong organisational and time management skills.
• Professional communication skills (verbal and written).
• Team player with a flexible, adaptable approach to responsibilities.
• IT and computer skills (including Microsoft Office, knowledge of finance systems or StarRez is desirable).
• Demonstrated Christian character and active involvement in a local church.
• Alignment of personal values, beliefs and practices with the mission and Christian ethos of Morling College.

Desirable Attributes:

• Skilled at improving systems and processes to enhance customer experience.
  Awareness of cultural differences in relation to community and residential life.

How to Apply:

• Please apply with a brief cover letter responding to the essential attributes along with a current CV.
• Kindly note that applications without a cover letter, or which do not address the essential criteria, will not be reviewed.
• We reserve the right to employ at any stage if a suitable candidate is identified.