QR Codes and Contactless Check-ins

In NSW and ACT, government restrictions require us to capture contact information from people who attend our Place of Public Worship. Fast access to accurate and complete electronic records helps NSW Health or ACT Health to quickly alert people who may have been in contact with a person with COVID-19 while visiting your business or organisation.

Efficient contact tracing helps slow or stop the spread of COVID-19 in the community.

A feature that can significantly improve the efficiency of capturing contact information and accessing or providing this information if needed is QR Codes.

What are QR Codes? 
QR codes are a common of electronic check-in system. QR codes operate  like barcodes, with information that can be read by a smartphone camera. Some phones may require a free QR code reader app, which are available from the Android or iPhone stores. Some businesses are already using QR codes to collect customer details as  they are convenient for businesses and customers. They provide a hygienic, contactless way of signing into a venue.

Check out this video from the NSW Government that shows how QR Codes work.

How do you get a QR Code for your church? 

There are many QR Code options available to businesses, some require purchasing but the ones we are listing below are free*. 

1. Service NSW QR Codes 
The NSW Government has created a free QR code for your business that customers can scan when they visit. Customers will need to have the Service NSW app installed on their mobile to record their visit. It makes the check in seamless by sending accurate customer information directly to Service NSW.

How do we provide information to NSW Goverment if they ask for it?
The information is sent directly to Service NSW, which means the data does not have to be stored by the business and it is readily available for NSW Health to access if it becomes necessary. You will just need to tell them that this has been how your church has collected their visitor information.

COVID Safe Check-in is available to all businesses in NSW and is provided as part of the COVID Safe registration pack from the NSW Governement.


2. GuestTrack

GuestTrack is a FREE guest check-in application.
It helps businesses collect and store data of visitors entering their premises. Once you create an account for your church you can customise the check in form to allow for several custom fields. In our tests we were able to provide options for ‘signing up to our email marketing’, and several other multiselect or single line text fields.Once your account is created and you have customised your form, you can print off your custom QR Codes to display at entrances.

How do we provide information to NSW or ACT Goverment if they ask for it?

If you are required to provide contact information to the NSW or ACT Goverment exporting a CSV or spreadsheet of all the required contact information was very easy. The process took less than 1 minute from logging into our GuestTrack account.

Find out more information here: https://guesttrack.com.au/home.html?

3. MyGuestList

MyGuestList is a free guest check-in system.
It allows your customers can check-in at your venue in one of 3 ways: Scan a QR code, Navigate to a URL or send an SMS to a dedicated number with their details. Data is captured and securely stored with the date and time of check-in. Data collected, stored and deleted as per Government GuidelinesIf your church has multiple locations, you’ll be able to setup each invidual location during registration. Data will be stored separately for each location.

How do we provide information to NSW or ACT Goverment if they ask for it?
If required to access the data for contact tracing, you can export the data at any time with a search/filter for any given date.

find out more here: https://myguestlist.com

*at the time of publishing this resource. 

Please note: this information provided above is designed to act as a guide for churches who are looking to set up a QR Code and visitor management system. We encourage churches to do their own research and to ensure they make an informed desicion that meets their relevent restrictions and data safety of their visitors.