
Website Baptist Churches of NSW & ACT
Greater Together
We are seeking a dedicated and organised Administration Coordinator to support our Communication, Events, and IT team within the Baptist Association of Churches in NSW & ACT. This 4 days per week role involves administrative tasks along with customer service, marketing and events functions within the Baptist Ministry Centre.
Key Responsibilities:
- Execute social media strategy and campaigns.
- Update and coordinate Canva structure and access.
- Assist in the execution of channel marketing activities.
- Support customer service functions across multiple channels including phones, email, websites, and social media.
- Report on customer service data and support the implementation of customer service strategy.
- Support the planning and organising of smaller Association events and training, including negotiations with contractors, risk assessments, registrations, catering, logistics, etc.
- Provide input into drafting budgets for some Association events and work within the agreed budget.
- Implement and oversee registration and customer service processes for events.
- Recruit, manage, and utilise volunteers during events.
- Coordinate live streaming and remote access to events where applicable.
- Assist in updating, reviewing, and maintaining the CRM system and data.
- Support in improving database engagement across the Baptist Ministry Centre team.
- Support the broader team in coordinating and executing projects as required.
- General administrative support to the Team Leader: Communications and Events.
Key Competencies:
- Proven skills in the use of technology, ideally WordPress and associated systems, and MS Office (Teams, Dynamics 365, Word, Excel, Outlook).
- Strong organisational and administrative skills.
- Exceptional phone manner.
- Experience in customer service and marketing campaign coordination.
- Understanding of church-based ministry.
- Strong teamwork skills, flexibility, and adaptability.
- Developed relational skills and ability to build rapport easily.
Qualifications and Experience:
Essential:
Supports the Association Statement of Beliefs, Position Statements, Values and Objectives. Is active within a church community and conversant in social media platforms.
Desirable:
Qualifications and experience in Marketing, Communications, Administration, Projects, or Events, experience with Canva, executing projects, multi-channel customer service, organising small events, developing and implementing marketing plans and social media campaigns, e-marketing campaigns, and updating and writing content for websites.
Child Safe Ministry Requirements: The successful applicant will need to comply with various child safe requirements including agreeing to abide by the Association’s Code of Conduct, completing a Screening Check Questionnaire The applicant may be required to hold a current clearance in accordance with WWCC Legislation, complete Creating Safe Spaces training, and undergo a National Police Criminal Record Check.
How to Apply: If you are passionate about supporting our mission and meet the above criteria, we would love to hear from you. Please submit your application including a cover letter and resume via the ‘Apply to this Job’ button below.