Student Services Officer

We are looking for a part-time Student Services Officer to join our Perth campus for 4 days/week. Join us in equipping God’s people for ministry!

Benefits:

• Flexible working arrangements (e.g., hybrid work by negotiation).
• Above Award level remuneration.
• Currently, extra leave for all permanent staff over the Christmas to New Year office closure.
• Free access to support through our Employee Assistance Program.
• A positive and inclusive team culture.
• Free staff parking.

About Us:

Morling College (MC) has been offering transformative education for over 100 years and exists to equip and shape Christ-centred followers to impact the world. The team at MC are a dynamic, creative, and dedicated group of people who seek to love God with all that we are and to use our gifts and knowledge to serve others.

About the Role:

• Work within the Student Services team to support current students in academic progression, wellbeing, and proactive care.
• Engage in student retention strategies, including outreach and follow-ups.
• Work within the Future Student Services team to oversee future student enquiries, applications, and engagement across all faculties.
• Assist with the scholarship and financial assistance process.
• Provide administrative (e.g., reception where necessary) and event (e.g., graduation, open days/nights) support.
• The role is 30.4 hours/week (4 days/week).
• Remuneration: $62,881.70/annum (excl. Super) pro-rated to $50,305.36/annum.

Key Attributes (please respond to these attributes in your Cover Letter):

Qualifications:

• A bachelor, higher-level degree, or other significant period of study in a relevant field.

Experience and Knowledge:

• Experience in student services, future student engagement, or admissions in a post-secondary educational setting.
• Experience in customer services or support.
• Experience with Microsoft Office and Google Suite.
• Understanding of theological education and academic policies.
• Use of Salesforce as a CRM tool (does not have to be in an educational setting) desirable.

Skills, Character, and Qualities:

• Demonstrated Christian character and involvement in a local evangelical church.
• Alignment of personal values, beliefs and practices with the mission, Staff Code (https://tinyurl.com/mcstaffcode), and Christian ethos of Morling College.
• High level of organisation and attention to detail, particularly in managing student records, applications, and compliance processes.
• Strong interpersonal skills and ability to work both independently and as part of a team.
• Excellent customer service skills (including digital, phone, and face to face communication skills).

How to Apply:

• Please apply with a brief cover letter responding to the Key Attributes above along with a current CV by 04/03/2025.
• Kindly note that applications without a cover letter may not be reviewed.
• We reserve the right to employ at any stage if a suitable candidate is identified.